hello, I was trying to purchase starcraft * heart of the swarm and when I went to pay t...

GetHuman-kellsrl's customer service issue with Blizzard from May 2018

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The issue in GetHuman-kellsrl's own words
hello, I was trying to purchase starcraft * heart of the swarm and when I went to pay the **.** it said I had no balance with blizzard, so then I went to the page it directed me to go to, and I put **.** in my blizzard account to cover taxes, and then the payment worked, well I looked at my bank statement and it not only charged me **.** but also another **.** which makes no sense. I want to keep the game, but I have been way overcharged, and would like a refund of the **.**, or the **.** and i'll keep the **$ to use that to buy the game over again. Please help me solve this issue, but I should not have been charged twice for this game thank you. ryan Kelley
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Customer service issue
Reported by GetHuman-kellsrl
May 21st, 2018 - 8 mons ago
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GetHuman-kellsrl started working on this issue
May 21st, 2018 1:26pm