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GetHuman-rbarciz's customer service issue with BetterWorldBooks.com from June 2018

Help with my BetterWorldBooks.com issue
The issue in GetHuman-rbarciz's own words
Donate ... I have ** or more books to donate. Do you still pay postage for me to ship them to you? I have donated over *** books in the past, which you made very easy to do by providing labels. There is no convenient drop-box. I am disabled and cannot take the boxes to the post office.
Labels to ship books.
I have purchased as well as donated hundreds of books from and to you. I am an avid supporter of your mission and tell all of my bookreading friends to buy their books from you.
I have an issue with BetterWorldBooks.com too
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BetterWorldBooks.com

donation
Customer service issue
Reported by GetHuman-rbarciz
Jun 25th, 2018 - 4 mons ago
I have an issue with BetterWorldBooks.com too
Fixed
Seen by 5 customers so far
Similar issue to 12 others
0 customers following this
Items needed
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Email address on the account (if applicable)
Timeline
GetHuman-rbarciz started working on this issue
Jun 25th 2:39pm
GetHuman-rbarciz indicated the issue is not fixed yet.
Jun 26th 4:17pm
GetHuman-rbarciz indicated the issue is not fixed yet.
Jun 26th 4:21pm