my order hasn't been shipped yet even though I used expidited shipping. I need the book...

GetHuman-cindysin's order tracking issue with BetterWorldBooks.com from April 2018

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I was trying to do something, and ran into a problem.
my order hasn't been shipped yet even though I used expidited shipping. I need the book today in order to complete an assignment.
GetHuman-cindysin did not yet indicate what BetterWorldBooks.com should do to make this right.
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BetterWorldBooks.com

order tracking issue
Reported by GetHuman-cindysin
Apr 20th, 2018 - 5 mons ago
I have an issue with BetterWorldBooks.com too
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Seen by 4 customers so far
Similar issue to 23 others
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Order number
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Email address on the account (if applicable)
Timeline
GetHuman-cindysin started working on this issue
Apr 20th 4:12pm
GetHuman-cindysin confirmed the issue is fixed. Hooray!
Apr 20th 6:27pm