Earlier today, I made the following online purchase:* * GE *.* Cu. Ft. Compact Microw...

GetHuman-lon_este's Dispute a Charge issue with Best Buy from May 2020

Help with my Best Buy issue
First: share to improve GetHuman-lon_este's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lon_este may need:
Order number, Billing address, Email address on the order, and Phone number on the order
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-lon_este's own words
Earlier today, I made the following online purchase:* * GE *.* Cu. Ft. Compact Microwave* Stainless steel – retail price $ **.**.**When I submitted the order, my "Promotional E-Gift Card" was itemized as a discount on the sales invoice*receipt. *ID info for my E-Gift Card as follows:* * Card number ***************** * Security code (PIN) ***** * Starting Value $ **.****Including my ‘E-Gift’ discount, the total cost of the purchase order -including sales tax at the original retail price- was $ **.***When I received order confirmation from Best Buy via email, the total cost changed to $ ***.**.**My $ **.** Promo E-Gift Card discount completely disappeared. *PLEASE ADVISE !**Lon E. Estes (long time customer)*mobile (***) ***-*****email *****@***.com

GetHuman-lon_este did not yet indicate what Best Buy should do to make this right.

How GetHuman-lon_este fixed the problem

We are waiting for GetHuman-lon_este to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

Dispute a Charge issue
Reported by GetHuman-lon_este
May 18th, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 5108 others
0 customers following this

Timeline

GetHuman-lon_este started working on this issue
May 18th, 2020 11:10pm