I cancelled my order maybe ** minutes after ordering because I realized it was too expe...

GetHuman4623286's Return an Order issue with Best Buy from April 2020

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Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman4623286's own words
I cancelled my order maybe ** minutes after ordering because I realized it was too expensive for me. I was met with an error message that said something around the lines of couldnt find your order, check your email and order number to ensure they are correct. I did so, they were. I spammed the cancel order button a **** ton of times and it kept giving me the same message. I assumed, because you guys are a multi million dollar company I could rely on your cancel button. Apparently I cannot, because I just looked and apparently it still ordered and shipped. I lost $**.** still with a product I did not need, and can not afford. I need the money to pay bills. It was *am, so it definitely didnt ship already when I tried to cancel. I feel hopeless and upset in this situation. It is not my fault the website was bugged out, and am suffering because of it.

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Best Buy

Return an Order issue
Reported by GetHuman4623286
Apr 11th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 4129 others
0 customers following this

Timeline

GetHuman4623286 started working on this issue
Apr 11th 7:04pm