I cancelled my order maybe ** minutes after ordering because I realized it was too expe...

GetHuman4623286's Return an Order issue with Best Buy from April 2020

Help with my Best Buy issue
First: share to improve GetHuman4623286's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4623286 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman4623286's own words
I cancelled my order maybe ** minutes after ordering because I realized it was too expensive for me. I was met with an error message that said something around the lines of couldnt find your order, check your email and order number to ensure they are correct. I did so, they were. I spammed the cancel order button a **** ton of times and it kept giving me the same message. I assumed, because you guys are a multi million dollar company I could rely on your cancel button. Apparently I cannot, because I just looked and apparently it still ordered and shipped. I lost $**.** still with a product I did not need, and can not afford. I need the money to pay bills. It was *am, so it definitely didnt ship already when I tried to cancel. I feel hopeless and upset in this situation. It is not my fault the website was bugged out, and am suffering because of it.

GetHuman4623286 did not yet indicate what Best Buy should do to make this right.

How GetHuman4623286 fixed the problem

We are waiting for GetHuman4623286 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

Return an Order issue
Reported by GetHuman4623286
Apr 11th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 4129 others
0 customers following this


GetHuman4623286 started working on this issue
Apr 11th 7:04pm