How to erase info on a new laptop before returning. Including Microsoft login and all info.

GetHuman4403872's customer service issue with Best Buy from February 2020

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The issue in GetHuman4403872's own words
The problem: How to erase info on a new laptop before returning. Including Microsoft login and all info.
GetHuman4403872 did not yet indicate what Best Buy should do to make this right.
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Customer service issue
Reported by GetHuman4403872
Feb 27th, 2020 - a mo ago
Not resolved
Seen by 5 customers so far
Similar issue to 4061 others
0 customers following this
Timeline
GetHuman4403872 started working on this issue
Feb 27th 7:00pm