Hi there! I have a Lenovo white Chromebook and every time I open my laptop and try to s...

GetHuman3899394's Geek Squad Support issue with Best Buy from November 2019

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The issue in GetHuman3899394's own words
Hi there! I have a Lenovo white Chromebook and every time I open my laptop and try to sign in, it would flicker some sort of image on the left corner of the sign in screen. Then it would stop for a time and then reappear again. The image appears to show a hand wanting me to press a button on the side of the laptop. But there are no side buttons that I am aware of. The image would glitch frantically and parts of that image disappears. I also have a picture and video of the glitch. So What is wrong with it? How should this be fixed?

GetHuman3899394 did not yet indicate what Best Buy should do to make this right.

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Best Buy

Geek Squad Support issue
Reported by GetHuman3899394
Nov 7th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 15361 others
0 customers following this

Timeline

GetHuman3899394 started working on this issue
Nov 7th, 2019 1:41pm
GetHuman3899394 indicated the issue is not fixed yet.
Nov 7th, 2019 5:55pm
GetHuman3899394 indicated the issue is not fixed yet.
Nov 7th, 2019 5:55pm

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