I had ordered a game through them and it was marked as delivered on April **th by Ontra...

GetHuman2898156's Missing Item issue with Best Buy from May 2019

Help with my Best Buy issue
First: share to improve GetHuman2898156's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2898156 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman2898156's own words
I had ordered a game through them and it was marked as delivered on April **th by Ontrac as being at the front porch. Well I live in an apartment complex so obviously there’s really no front porch. I checked everywhere for it, by my mailboxes, looked around the street, and even in the planters in case the driver had just chucked it over and found absolutely nothing. I waited a day and checked again just in case, and then a few days after that but I’ve found nothing and my roommates haven’t seen any signs of it either.*Tracking: C**************
GetHuman2898156 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman2898156 fixed the problem
We are waiting for GetHuman2898156 to fix the problem and share the solution with the rest of us customers.
Please help with my Best Buy issue
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

Missing Item issue
Reported by GetHuman2898156
May 10th, 2019 - 2 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 10097 others
0 customers following this
Timeline
GetHuman2898156 started working on this issue
May 10th 10:58am