I purchased two items from you, including one of your Sharp Tv's that each came with a...

GetHuman-jeffhedr's customer service issue with Best Buy from March 2019

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The issue in GetHuman-jeffhedr's own words
I purchased two items from you, including one of your Sharp Tv's that each came with a free ** days of Sling. One of them expired before I even installed the tv and Airtv box. The other expires on April **th. Attempting to use it, it says my account is no eligible without any other explanation. I had a friend try it on his account, same results. There was zero information about there being any limitations and I bought the two items with that service in mind. I refuse to spend a bunch of time with you or Sling trying to resolve this. I will just shop somewhere else in the future.
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Best Buy

Customer service issue
Reported by GetHuman-jeffhedr
Mar 29th, 2019 - 6 mons ago
I have an issue with Best Buy too
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Seen by 5 customers so far
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Items needed
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Email address on the order
Phone number on the order
Timeline
GetHuman-jeffhedr started working on this issue
Mar 29th 4:18pm
GetHuman-jeffhedr indicated the issue is not fixed yet.
Mar 30th 4:25pm