I wanted to tell the store manager at the Hickory Best Buy that the phone tech that wor...

GetHuman-cobbche's customer service issue with Best Buy from March 2019

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The issue in GetHuman-cobbche's own words
I wanted to tell the store manager at the Hickory Best Buy that the phone tech that worked to help me get a new cell phone after one was stolen was exceptional. ATT customer service was broken. After * hours on the phone with them, I went to the BB store and worked with ERIC to pay off my stolen phone and buy a new unlocked one. He was thorough, patient with AT&T, and nothing seemed to ruffle him. BB has my future business. Thank you Eric for all your help.
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Best Buy

Customer service issue
Reported by GetHuman-cobbche
Mar 27th, 2019 - a mon ago
I have an issue with Best Buy too
Fixed
Seen by 2 customers so far
Similar issue to 640 others
0 customers following this
Items needed
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Email address on the order
Phone number on the order
Timeline
GetHuman-cobbche started working on this issue
Mar 27th 8:09pm
GetHuman-cobbche indicated the issue is not fixed yet.
Mar 28th 8:38pm