Hi Team, I'm looking for an update on the Order number **BBYTX-************ . I receive...

GetHuman2469653's customer service issue with Best Buy from March 2019

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The issue in GetHuman2469653's own words
Hi Team, I'm looking for an update on the Order number **BBYTX-************ . I received an email stating the product has been delivered however, it hasn't. There is no info on the aforementioned Order number on your delivery partner website and on your website. I had the headphones ordered as a gift for my sister who has now left for home in India. This product is useless now. I'd like to cancel it ASAP.
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Best Buy

Customer service issue
Reported by GetHuman2469653
Mar 13th, 2019 - 5 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 5 customers so far
Similar issue to 8787 others
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Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman2469653 started working on this issue
Mar 13th 10:00am