I am a Best Buy total tech support member. I recently called to have a **" TV wall moun...

GetHuman-richpil's customer service issue with Best Buy from January 2019

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The issue in GetHuman-richpil's own words
I am a Best Buy total tech support member. I recently called to have a **" TV wall mounted and connected to all of my audio, video, and gaming devices. In addition, the universal remote must be programmed. Your web site states the following: *"TV Mount and Setup*We'll mount your TV to a wall, hook up your video devices, and connect it all to your Wi-Fi network. Our service includes concealing cables, connecting devices, and programming your cable or satellite remote control.*Non-member: $***.***Your member price: $**.**"**I am being charged a total of $***.** for * separate services: the wall mounting, TV install, and remote programming. Your web site as quoted above leads me to believe there is one price for all I am requesting - $**.** before taxes. If that is not true, it is very misleading! Please explain.**Richard Piligra
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Best Buy

Customer service issue
Reported by GetHuman-richpil
Jan 15th, 2019 - 9 mons ago
I have an issue with Best Buy too
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Jan 15th 6:25pm