I just want to know if you can fic my computer if I were to bring it in. The damage is...

GetHuman1640847's customer service issue with Best Buy from January 2019

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The issue in GetHuman1640847's own words
I just want to know if you can fic my computer if I were to bring it in. The damage is purely physical, so not software related or anything like that. The top of my laptop, like with the screen and everything, is partially separated from the base. I can still use it but every time I move the top half to angle it differently, the frame separates and some of the like metal stuff that's inside the frame looks bent. So can you fix that or do you only do things that are more like program issues?
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Best Buy

Customer service issue
Reported by GetHuman1640847
Jan 4th, 2019 - 3 mons ago
I have an issue with Best Buy too
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Seen by 1 customer so far
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Timeline
GetHuman1640847 started working on this issue
Jan 4th 5:13am