I am currently on hold and have been for just over * hours and ** minutes. I have spoke...

GetHuman-rdfinke's customer service issue with Best Buy from December 2018

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The issue in GetHuman-rdfinke's own words
I am currently on hold and have been for just over * hours and ** minutes. I have spoken to two different customer service reps and both have failed to solve my problem or direct me to the right person I need to talk to.*Long story short...I bought a refrigerator and had it installed. Since realized the installers took my cordless drill. Either want my drill back or reimbursed for the $*** drill I just purchased this year from Home Depot. *I am a pretty patient person but this is absolutely crazy.
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Best Buy

Customer service issue
Reported by GetHuman-rdfinke
Dec 6th, 2018 - a mon ago
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GetHuman-rdfinke started working on this issue
Dec 6th, 2018 1:43am