I purchased a Kenwood monitor with receiver on cyber Monday. The reason I purchased thi...

GetHuman-ptorr's customer service issue with Best Buy from December 2018

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The issue in GetHuman-ptorr's own words
I purchased a Kenwood monitor with receiver on cyber Monday. The reason I purchased this item was because of sale price and free installation promo. I received my order in the mail yesterday. Upon calling to make the appointment for the installation of my Kenwood I was informed there was a redemption code needed for the free installation. I do not have the free installation redemption code and need it so I can get my radio installed in my car. Please help.
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Best Buy

Customer service issue
Reported by GetHuman-ptorr
Dec 5th, 2018 - a mon ago
I have an issue with Best Buy too
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Seen by 8 customers so far
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Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-ptorr started working on this issue
Dec 5th, 2018 12:44am