In reference to order number BBY**-************. Order was placed on *****. I paid addi...

GetHuman1659711's customer service issue with Best Buy from November 2018

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The issue in GetHuman1659711's own words
In reference to order number BBY**-************. Order was placed on *****. I paid additional shipping of **.** to have it arrive on *****. I had made arrangements to be at my Moms house so I could set the computer up for her. UPS did not move shipment for several days and the shipment did not arrive until ***** in the evening, I had already left to come home. I have since, set up an appointment with Geek Squad, wiping out my savings on the computer, but oh well that's the way it goes.*I was just wondering when my shipping charges will be refunded to my account? Not sure if I should be paying the additional shipping when it didnt arrive on time.*Thank you and have a great day*David Winter
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Best Buy

Customer service issue
Reported by GetHuman1659711
Nov 30th, 2018 - 6 mons ago
I have an issue with Best Buy too
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Timeline
GetHuman1659711 started working on this issue
Nov 30th, 2018 1:03pm