I kept calling the Benton Harbor location. * times to be exact. I simply wanted to ge...

GetHuman-joejason's customer service issue with Best Buy from December 2018

2 views
 | 
5599 similar
 | 
0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman-joejason to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-joejason's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-joejason may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-joejason's own words
I kept calling the Benton Harbor location. * times to be exact. I simply wanted to get the name of a laptop that I was looking at a couple of days previous. Your call center REFUSED to connect me directly with the store. Instead she INSISTED on having me provide her with the specific product, the department...and on and on. I HOPE YOU RECORD YOUR CONVERSATIONS FRO TRAINING PURPOSES. I have been shopping at Best Buy long before any of these brats were born...I don't care what kind of training they get...and what the excuses are. I'M NOT COMING BACK until this is made right!!!!! I live * miles from your store. My phones, TV's, electronics come mostly from BB...that's going to end. I wanted to be connected with the store..I know most of the people and they know me because I'm in all the time. This is complete ****. If this is not resolved, when the time comes, no more phones, TV's, electronics, gaming systems, birthday, Christmas, etc is going to be spent at BB...EVER!!!!**Joseph Urbanski***** Country Knoll Pl*St. Joseph, MI *********-***-****
GetHuman-joejason did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-joejason fixed the problem
We are waiting for GetHuman-joejason to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Best Buy email you?
This email address isn't valid
Follow this issue
See how GetHuman-joejason fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-joejason
Dec 5th, 2018 - a mon ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 5599 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-joejason started working on this issue
Dec 5th, 2018 8:53pm