I purchased Bose headphones from one of your stores on or about October **, **** at reg...

GetHuman1644633's customer service issue with Best Buy from November 2018

1 view
 | 
4991 similar
 | 
0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman1644633 to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1644633's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1644633 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman1644633's own words
I purchased Bose headphones from one of your stores on or about October **, **** at regular price. I was told by an employee that price could change and i would have until January **, **** to get a difference back if the price of the product i purchased happened to be lowered. I was further told that i couldn't price match until after Cyber Monday due to sales. I went to one of your Best Buy stores on Tuesday (November **, ****) and was told that i could only get a price match if it occurred within a ** day period. I told them about what i was told to which they couldn't find a solution. I would really like to get this issue resolved please. I love the product and had no intentions on returning it other than getting a price match within your department. Phone number is ***-***-**** (purchase made through rewards program)
GetHuman1644633 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman1644633 fixed the problem
We are waiting for GetHuman1644633 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1644633 fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman1644633
Nov 28th, 2018 - 9 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 1 customer so far
Similar issue to 4991 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1644633 started working on this issue
Nov 28th, 2018 1:32pm