Today I went into Bestbuy Tustin to by an Ipad pro **". Beforehand, I chatted with Best...

GetHuman-haitrina's customer service issue with Best Buy from November 2018

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The issue in GetHuman-haitrina's own words
Today I went into Bestbuy Tustin to by an Ipad pro **". Beforehand, I chatted with Bestbuy to make sure I can get a pricematch with microcenter. In bestbuy's policy, it states that pricematch is good for a ** mile radius for authorized retailers of the product. I went in and waited to be helped. I told the sales associate which Ipad I wanted. It took ** for them to find an Ipad that they didnt know was in stock even though it says it instock the store when I looked it up on How do you know where you guys keep the Ipad? I showed him the price match and he acted like it was coming out of his own pocket. He said to another sales associate that "**** times we dont price match Microcenter" even though it clearly states that Bestbuy does pricematch them. Completely unprofessional.
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Best Buy

Customer service issue
Reported by GetHuman-haitrina
Nov 28th, 2018 - 9 mons ago
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GetHuman-haitrina started working on this issue
Nov 28th, 2018 5:09am