Today I went into Bestbuy Tustin to by an Ipad pro **". Beforehand, I chatted with Best...
GetHuman-haitrina's customer service issue with Best Buy from November 2018
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman-haitrina to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-haitrina's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-haitrina may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-haitrina's own words
Today I went into Bestbuy Tustin to by an Ipad pro **". Beforehand, I chatted with Bestbuy to make sure I can get a pricematch with microcenter. In bestbuy's policy, it states that pricematch is good for a ** mile radius for authorized retailers of the product. I went in and waited to be helped. I told the sales associate which Ipad I wanted. It took ** for them to find an Ipad that they didnt know was in stock even though it says it instock the store when I looked it up on Bestbuy.com. How do you know where you guys keep the Ipad? I showed him the price match and he acted like it was coming out of his own pocket. He said to another sales associate that "**** times we dont price match Microcenter" even though it clearly states that Bestbuy does pricematch them. Completely unprofessional.
GetHuman-haitrina did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-haitrina fixed the problem
We are waiting for GetHuman-haitrina to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.