Ordered cyber Monday items and was directed to pickup at location ** to ** miles from m...

GetHuman-jome's customer service issue with Best Buy from November 2018

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The issue in GetHuman-jome's own words
Ordered cyber Monday items and was directed to pickup at location ** to ** miles from my home. Went to a store *minutes from my home and was told by customer service that I could cancel order online and purchase at same price. Proceeded to checkout and was charged a different price and told that cyber Monday price not honored. The prices were still for CyberMonday on in store firestix (* for$**)* but I entered on Tuesday. Ive had an account previously with Bestbuy. This recent experience was not positive and Im displeased and feel mislead.*I was in Store located in Signal Hill California for about **minutes.
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Best Buy

Customer service issue
Reported by GetHuman-jome
Nov 28th, 2018 - 9 mons ago
I have an issue with Best Buy too
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GetHuman-jome started working on this issue
Nov 28th, 2018 1:11am