I was at the Staten Island Best Buy to purchase minutes for my phone. I have been comin...
GetHuman-dolivo's customer service issue with Best Buy from November 2018
6 views | 3899 similar | 0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman-dolivo to get a Best Buy rep on the line!
Always use the GetHuman Phone to call Best Buy. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-dolivo's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-dolivo's own words
I was at the Staten Island Best Buy to purchase minutes for my phone. I have been coming to this store to purchase minutes for over a year. I wanted to purchase * $**.** total cards (which I have purchased before). After the cashier rung up my purchase the pin *’s did not print out on the receipt. He did this twice and the same thing no pin * ‘s. He gets another cashier who gets another total card and proceeds to do this * more times. Then they decide they will look for some sort of card. After being there for over ** minutes the manager came over to help someone while he was walking away I told him what was happening and he got very rude with me. He yelled that someone was calling somebody. Now it’s ** minutes later and the person who was making the phone call is gone. The original cashier calls him and then tells me they can’t complete my purchase. The manager was not helpful at all and besides not helping me he was very unprofessional with his attitude when asked for his help to complete my purchase. Maybe a little training in customer service would help him as a store manager.
GetHuman-dolivo did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-dolivo fixed the problem
We are waiting for GetHuman-dolivo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Best Buy customer problems.