On October **st I bought a silver Samsung Note * and signed a new contract in the store...

GetHuman-rthoma's customer service issue with Best Buy from November 2018

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The issue in GetHuman-rthoma's own words
On October **st I bought a silver Samsung Note * and signed a new contract in the store with Sprint in order to get the phone for $** for ** months. My name is Rodney Thomas and my new phone is ***-***-****. I purchased it in San Antonio, TX at the City Base location. I was told by the salesman that there was a special gift with my purchase ... a ** inch TV, valued at around $***. He said at that time they were out of the TV and he could arrange store pick up or it could be shipped to me at *** Home Place Adkins, TX *****. As of today, I still have not received my free TV. Please do what you need to do to make this happen. I am disabled and do not get out that much do shipping to me is preferred. Please use email to contact me or my new cell number I provided. Thank you *... Rodney Thomas

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Best Buy

Customer service issue
Reported by GetHuman-rthoma
Nov 10th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 3880 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman-rthoma started working on this issue
Nov 10th, 2018 3:03am
GetHuman-rthoma indicated the issue is not fixed yet.
Nov 13th, 2018 3:52am

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