Ordered a chromebook, but it doesn’t do what I need it to for school. I want to return...

GetHuman-cindyaco's customer service issue with Best Buy from October 2018

3419 similar
0 following
Help with my Best Buy issue
First: share to improve GetHuman-cindyaco's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-cindyaco to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-cindyaco may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-cindyaco's own words
Ordered a chromebook, but it doesn’t do what I need it to for school. I want to return (possibly exchange). Site says you have ** days to return after receiving. I received the acer chromebook Oct. * and wanted to take it back today (Oct. **), but I was just online and it said it’s no longer returnable. **Order * BBY**-**************Is there anyway to chat with customer service online? **Thank you, Cindy Cone (*****@***.com)
GetHuman-cindyaco did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-cindyaco fixed the problem
We are waiting for GetHuman-cindyaco to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Best Buy email you?
This email address isn't valid
Follow this issue
See how GetHuman-cindyaco fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-cindyaco
Oct 19th, 2018 - 3 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 3419 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-cindyaco started working on this issue
Oct 19th, 2018 3:08pm