I preordered the Apple Watch series * on September **, **** and at that time said it wo...

GetHuman1193047's customer service issue with Best Buy from September 2018

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I preordered the Apple Watch series * on September **, **** and at that time said it would ship by September **, ****. On Friday, September **, ****, I finally got notification my order was shipped and would get on Saturday, September **, **** by end of day. Then later that evening tracking now says delivery date pending. As of Monday, September **, **** it still says package has not been picked up and do delivery date. I ordered from Best Buy because it stated at the time I would get on Sept **. I am an elite plus member and shop at Best Buy a lot and have never had any issues before. This is disappointing the lack of communication and I am starting to doubt if my order is even ready to ship. The order number for the order in question is BBY**-************. Supposedly my order is in Fayetteville, NC - * hours from here. This is embarrassing it is taking * days to travel * hours. If someone can let me know what is going on I would appreciate it.
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Best Buy

Customer service issue
Reported by GetHuman1193047
Sep 24th, 2018 - 4 mons ago
I have an issue with Best Buy too
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GetHuman1193047 started working on this issue
Sep 24th, 2018 7:52pm