I would like to commend one of your employees in your store in Denton, Texas (**** Sout...

GetHuman-wapauly's customer service issue with Best Buy from September 2018

Help with my Best Buy issue
The issue in GetHuman-wapauly's own words
I would like to commend one of your employees in your store in Denton, Texas (**** South Loop ***, Denton, Texas *****). I came to your store Tuesday evening and asked where the microphones were. The person at the front said they didn't have any. Another worker came up to the front and said the same thing. When I said, you sell computers and you don't have microphones, the woman said, oh, yes, we do, and escorted me to the USB microphone section. I asked her if she had any that weren't USB, just a simple microphone to plug into a computer's headphone jack and she said no. I bought the USB microphone, took it home and then realized I really needed the other kind so I returned the USB one the next evening. Tyler helped me at the return desk. I want to commend him because it turns out you do carry microphones with the simple headphone jack. He found one for me and I am happy. Please put this note of appreciation in his file. He deserves it.
GetHuman-wapauly did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-wapauly fixed the problem
One of the store employees fixed it for me. The purpose of this note is to commend him. His name is Tyler. He works in the Denton Texas store.
Please help with my Best Buy issue
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Best Buy email you?
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-wapauly
Sep 19th, 2018 - 6 mons ago
I have an issue with Best Buy too
Fixed
GetHuman-wapauly shared how to fix
Seen by 3 customers so far
Similar issue to 2773 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-wapauly started working on this issue
Sep 19th, 2018 11:32am
GetHuman-wapauly confirmed the issue is fixed. Hooray!
Sep 19th, 2018 11:33am
GetHuman-wapauly confirmed the issue is fixed. Hooray!
Sep 21st, 2018 1:56am