Hi team,*Order * BBYTX-**************I had placed an order yesterday * (September...

GetHuman-ndchanan's customer service issue with Best Buy from September 2018

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The issue in GetHuman-ndchanan's own words
Hi team,*Order * BBYTX-**************I had placed an order yesterday * (September **, ****) which got cancelled due to mysterious reasons.**However, I made the payment through a debit card which got processed. I waited for a refund for more than ** hours now, however I do not have an update.*I was able to speak to an executive yesterday and got a reference number generated for the ticket -*********, the general timeline for refund communicated to me was ** hours which has now passed.**This was my first Best Buy experience and I have to say that it is not very pleasant. I had placed the order from India as I heard great things about Best Buy but it didn't turn out so good for me**Can I request to have someone from the team to look into this and get me an update please.
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Customer service issue
Reported by GetHuman-ndchanan
Sep 19th, 2018 - 6 mons ago
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GetHuman-ndchanan started working on this issue
Sep 19th, 2018 10:55am