I mailed in several items to the Trade In Program in July and have yet to receive my gi...

GetHuman-mgatnare's customer service issue with Best Buy from August 2018

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The issue in GetHuman-mgatnare's own words
I mailed in several items to the Trade In Program in July and have yet to receive my gift card, and my account states that they are still waiting to receive the items. According to the UPS tracking * (*Z****************), the items were delivered on *********, yet the account still shows it as waiting to be received. The estimate *'s are ********-******** for ** total items that were sent, and the Trade In account's email is *****@***.com**Any help would be appreciated as I am still waiting and all of the items were valued at over $***, and I would like to use that gift card for upcoming purchases at Best Buy. Thanks.
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Best Buy

Customer service issue
Reported by GetHuman-mgatnare
Aug 22nd, 2018 - a mon ago
I have an issue with Best Buy too
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GetHuman-mgatnare started working on this issue
Aug 22nd 1:40am