Hi! For the last few days, I used my account to buy surface book * on Best Buy with my...

GetHuman-zeruiz's customer service issue with Best Buy from August 2018

Help with my Best Buy issue
The issue in GetHuman-zeruiz's own words
Hi! For the last few days, I used my account to buy surface book * on Best Buy with my Chinese MasterCard credit card. But my bill had been canceled every time. Maybe four times in the last week. Now I will arrive in US for college. I really hope you could fix this problem. More seriously, because my bills had been canceled every time, I could use that card anymore as the amount of those bills overweight my card limit. My bank said that you may need to cancel those dealing record to make me use that card. Hope you can reply soon! Sincerely!
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Best Buy

Customer service issue
Reported by GetHuman-zeruiz
Aug 10th, 2018 - 7 mons ago
I have an issue with Best Buy too
Fixed
Seen by 4 customers so far
Similar issue to 1783 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-zeruiz started working on this issue
Aug 10th, 2018 3:10pm
GetHuman-zeruiz indicated the issue is not fixed yet.
Aug 11th, 2018 2:12pm
GetHuman-zeruiz indicated the issue is not fixed yet.
Aug 12th, 2018 8:14pm