Hello, * I placed an order on April * for the steelbook for ready player one. I pre...

GetHuman917207's customer service issue with Best Buy from July 2018

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The issue in GetHuman917207's own words
Hello, * I placed an order on April * for the steelbook for ready player one. I preordered to make sure I got the lowest price guarantee. So I have received my movie but not ** hours after it was released, it went on sale for *.**, I was unable to get on the phone or chat with anyone during the time it was on sale due to backlog of customers, I am an elite member and am very disappointed that during that time I couldn't get through to anyone because it did me no good to have preordered this to get the best price, if i had just waited til today i could have gotten it for $** cheaper.
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Best Buy

Customer service issue
Reported by GetHuman917207
Jul 25th, 2018 - 10 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 1 customer so far
Similar issue to 1398 others
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Timeline
GetHuman917207 started working on this issue
Jul 25th, 2018 10:04pm