To whom this may concern. *I am unhappy with the service that has been provided to me...

GetHuman861033's customer service issue with Best Buy from July 2018

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The issue in GetHuman861033's own words
To whom this may concern. *I am unhappy with the service that has been provided to me. I purchased some merchandise on August **, **** at BestBuy ***** at **** Fairlane DR, Allen Park, MI *****. *I contacted customer service because on my statement it stated that my promotion will be up in Aug ****, and I needed to pay ****.**. If I don’t pay by Aug **, **** I will be charged ** months of finance charges. *The representative, I forgot his name, informed me that the monthly payments that I’ve been making wasn’t applied to the promotion. They were only applied to my normal monthly payments. How is this even possible? What do you mean by normal monthly payments? How are you separating promotional merchandise from non promotional merchandise? What kind of fraudulent practices is this? **I've never experienced anything such as this. *This matters needs to be handled and dealt with urgency. I've made several attempts but no response.** The last four numbers of my account is ****. I can be reached at **** E. Pickwick Circle Bldg **, Taylor, MI *********-***-**********@***.com

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Best Buy

Customer service issue
Reported by GetHuman861033
Jul 8th, 2018 - 5 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1162 others
0 customers following this


GetHuman861033 started working on this issue
Jul 8th, 2018 8:50pm