I recently purchased a new tv and had the Geek Squad install...total cost near...

GetHuman777701's customer service issue with Best Buy from June 2018

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The issue in GetHuman777701's own words
I recently purchased a new tv and had the Geek Squad install...total cost near $***.** plus. I was convinced to purchase the Geek Squad coverage which I was told covered all computer issues in my home for one year...$***.**. Now my other tv's don't work. I called to complain and was told GS only is responsible for the new tv. Please refund that money....I was cheated. Now they blame Dish which is impossible to have come fix what your people messed up. I have been a great customer of Best Buy...check the records. Robert McAleer, ***-***-****....***** Kily Court, Bettendorf,IA*I am a older man with minimum computer skills but I know when I have been cheated.
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Best Buy

Customer service issue
Reported by GetHuman777701
Jun 12th, 2018 - 9 mons ago
I have an issue with Best Buy too
Fixed
Seen by 7 customers so far
Similar issue to 741 others
0 customers following this
Items needed
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Timeline
GetHuman777701 started working on this issue
Jun 12th, 2018 7:27pm
GetHuman777701 indicated the issue is not fixed yet.
Jun 12th, 2018 8:54pm
GetHuman777701 indicated the issue is not fixed yet.
Jun 14th, 2018 2:29pm
GetHuman777701 indicated the issue is not fixed yet.
Jun 15th, 2018 8:37pm