My e-mail was being used to make fraudulent purchases on your site. I have received sev...

GetHuman-psionicm's customer service issue with Best Buy from June 2018

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The issue in GetHuman-psionicm's own words
I was trying to inform them of Identity theft ... My e-mail was being used to make fraudulent purchases on your site. I have received several e-mails showing order**BBY**-************ , BBY**-************ , BBY**-************ , BBY**-************ , BBY**-************ . I did not order these and the address for shipping is not mine: **** W ELM ST PHOENIX, AZ ******I live in Texas. You might want to check into this.
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Best Buy

Customer service issue
Reported by GetHuman-psionicm
Jun 12th, 2018 - 9 mons ago
I have an issue with Best Buy too
Fixed
Seen by 6 customers so far
Similar issue to 726 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-psionicm started working on this issue
Jun 12th, 2018 3:51pm
GetHuman-psionicm indicated the issue is not fixed yet.
Jun 12th, 2018 5:33pm
GetHuman-psionicm indicated the issue is not fixed yet.
Jun 16th, 2018 2:43am
GetHuman-psionicm indicated the issue is not fixed yet.
Jun 16th, 2018 2:43am
GetHuman-psionicm indicated the issue is not fixed yet.
Jun 16th, 2018 2:45am