Went on vacation. Tryed to return and instead was given a gift card. - Purchased a pow...

GetHuman-jswerre's Return an order issue with Best Buy from April 2018

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The issue in GetHuman-jswerre's own words
Purchased a power supply from your company. ... Went on vacation. Tryed to return and instead was given a gift card.
It wasn't a computer. Your return policy is very poor. I had help on line telling me it would work. It did not. Wasted lots of time. Same problem at Office Max but they gave back my money. Your store in fargo almost didn't let me return the item. It was like they were doing me a favor. I purchased a replacement on line from another company. I used to purchase lots of things from your company. I need new appliances. Bought a washer and dryer from you guys a year ago. Not sure I will ever do business with your company again if this is the way you want to treat your customers. You are there to service me. I am in sales. Do you understand how hard it is to get a customer in the first place? Unbelivable! Over a $** item
Let me return my gift card I was given and give me my money back and will consider if I may ever walk into your store again! No wonder your company is struggling.
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Best Buy

Return of merchandise.
Return an order issue
Reported by GetHuman-jswerre
Apr 4th, 2018 - 5 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 4777 others
0 customers following this

Timeline

GetHuman-jswerre started working on this issue
Apr 4th, 2018 5:03pm

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