My father, Charles Ashmore, who conducts his banking at Bank of America in Flemington N...

GetHuman-hagonbab's customer service issue with Bank of America from March 2019

2 views
 | 
12419 similar
 | 
0 following
Help with my Bank of America issue
Next: our robot will wait on hold for GetHuman-hagonbab to get a Bank of America rep on the line!
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-hagonbab's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (5 mons ago)
First: share to improve GetHuman-hagonbab's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-hagonbab's own words
My father, Charles Ashmore, who conducts his banking at Bank of America in Flemington NJ is trying to get information that the Flemington office is unable to help him with. They suggested the request come from him to customer service and then BOA customer service will send the info he is requesting to the Flemington BOA. The information is needed for a Medicaid Application. What he needs is Verification of transactions of account ending in ****** Withdrawal -$*,***. on ********* and Verification of transactions, account ending in ***** on ******* a deposit of $**, ***. Also account ending in ***** insurance payments (what Medicaid is asking for is what type of insurance these payments were. My father, Charles has no record at his home that he can find to verify these things. The Flemington BOA said these were automated transactions and that is why they cannot get the information for us, but Customer Services could. I work fulltime, otherwise I would be with my dad taking care of this for him. I can help him over the weekend, as I know, because I am not associated with his bank accounts, that his request has to come from him. What I want to know, if he does call Customer Service at the number given to me * ***-***-****, will they be able to get this information, sent to the Flemington NJ office so that my dad can retrieve it and send it to Medicaid. Thank you for your assistance. You may call me at ***-***-****
GetHuman-hagonbab did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman-hagonbab fixed the problem
We are waiting for GetHuman-hagonbab to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bank of America's attention and get better help faster. Tap below to get started.
Having Bank of America issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hagonbab fixes it.
This email address isn't valid

Bank of America

Customer service issue
Reported by GetHuman-hagonbab
Mar 13th, 2019 - 5 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 2 customers so far
Similar issue to 12419 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-hagonbab started working on this issue
Mar 13th 2:29pm