Was making a claim and got disconnected from asurion. Have claim number *********, nerd...

GetHuman-gjoslick's Problem with a claim issue with Asurion from April 2020

Help with my Asurion issue
First: share to improve GetHuman-gjoslick's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gjoslick may need:
Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
Top Tip from another customer
Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman-gjoslick's own words
Was making a claim and got disconnected from asurion. Have claim number *********, nerd to continue with claim but locked out because of pin. Need to talk to a person to contiue claim

GetHuman-gjoslick did not yet indicate what Asurion should do to make this right.

How GetHuman-gjoslick fixed the problem

We are waiting for GetHuman-gjoslick to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Asurion customer problems.
What Do I Do If I'm Having a Problem with My Asurion Claim?How Do I Make a Claim with Asurion?
Do you have a customer issue as well?
We can help you get Asurion's attention and get better help faster. Tap below to get started.
Having Asurion issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Asurion

Problem with a claim issue
Reported by GetHuman-gjoslick
Apr 13th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 935 others
0 customers following this

Timeline

GetHuman-gjoslick started working on this issue
Apr 13th 4:54pm