I went on line to file a claim for a watch I purchased at Amazon. This watch has been s...

GetHuman-bharrald's customer service issue with Asurion from November 2018

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The issue in GetHuman-bharrald's own words
I went on line to file a claim for a watch I purchased at Amazon. This watch has been sent to Asurion three times for repair. When I put in my information, I got a response that says there is no claim history for my watch. The site had a completely wrong address for me. I tried to make changes, but it still did not recognize my account. Anyway, I need to once again sent the watch in for repair. Can you assist?
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Asurion

Customer service issue
Reported by GetHuman-bharrald
Nov 11th, 2018 - 4 mons ago
I have an issue with Asurion too
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Seen by 4 customers so far
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Timeline
GetHuman-bharrald started working on this issue
Nov 11th, 2018 5:06pm