Before contacting them, items GetHuman6074949 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman6074949's own words
Hello. I bought some donuts, all reduced, but it must have scanned the wrong bar code on one and charged full price. I didn't realise until I checked my receipt and haven't had a chance to get back into the store, and sometimes to be honest you're made to feel like a criminal for asking for a refund of the difference. But I was £*.** instead of the **p that I should have been on ***** at **.**. I still have the receipt but don't want to be too late to go back into store or made to feel stupid or like a criminal.******@***.com*************Thank you*T Norris
GetHuman6074949 did not yet indicate what Asda should do to make this right.
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