I ordered two x * leopard seat covers order number ******** which was coming as two sep...

GetHuman5947797's Complaint issue with Asda from April 2021

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The issue in GetHuman5947797's own words
I ordered two x * leopard seat covers order number ******** which was coming as two separate deliveries. The first parcel arrived quickly. I never got a tracking link for the second parcel and I have never received it. I phoned about this on Friday and the lady said she would contact the courier and be in touch but I have not heard anything. To be sure of getting the other pack I have ordered them again today. Order number ********. Firstly, can you tell me what’s happened with the first parcel that was not delivered and secondly presuming it is now not coming can you refund me. Finally as I have had to order another one to ensure I have the full set and I have had to pay delivery can you refund me the delivery charge of *.** please. I think I should actually be reimbursed for the disruption this has caused and the lack of response further to my first call and complaint about not receiving the first parcel. Thank you.

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Asda

Complaint issue
Reported by GetHuman5947797
Apr 11th, 2021 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 2521 others
0 customers following this

Timeline

GetHuman5947797 started working on this issue
Apr 11th, 2021 4:42pm