I tried to book a delivery slot but at checkout was asked if I had forgotten something...
GetHuman5885580's customer service issue with Asda from March 2021
Help with my Asda issue
The issue in GetHuman5885580's own words
I tried to book a delivery slot but at checkout was asked if I had forgotten something. When I pressed continue a message came up “sorry there has been a problem “ I am now stuck in a loop where it is still showing the same message even after clearing everything and starting again.
GetHuman5885580 did not yet indicate what Asda should do to make this right.
I have an issue with Asda too
How GetHuman5885580 fixed the problem
Clicked on the call Asda button. Got option * was quickly put through to an operator who asked me my phone number and email address and postcode. She asked me what slot I preferred and time then asked me to put one item in my trolley via the app and she checked it out. Received email confirmation straight away. Job done. **
Please help with my Asda issue
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