Hi ,I bought some wireless earbuds on ****** ,after reading ,re-reading and following...

GetHuman-leniscot's Returns issue with Asda from July 2020

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The issue in GetHuman-leniscot's own words
Hi ,I bought some wireless earbuds on ****** ,after reading ,re-reading and following the instructions to set up and pair with my phone,easy to follow and after connecting the phone and the earbuds I tried them and after ** mins one of the buds cut out ,the other bud carried on playing,I had followed all the instructions regarding charging them ,but I re-read them to check I had not missed anything,but no ,it is quite simple to follow,I re- tried to charge the bud that stopped working after a couple of hours the lights on the charging station indicated it was charged so tried again ,after re- pairing them with my phone both worked fine,but after ** mins the same bud stopped again,*I would like to return the earbuds as they are faulty ,but with the current covid situation I'm not sure how to proceed,could you please advise me on the best way to resolve this issue,* Len Scott* Email* *****@***.com*Thank you.

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Asda

Returns issue
Reported by GetHuman-leniscot
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1875 others
0 customers following this

Timeline

GetHuman-leniscot started working on this issue
Jul 10th 1:05pm