I have noticed a few payments taken from my account from asda.com without any explanati...

GetHuman-noorsaby's customer service issue with Asda from May 2020

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The issue in GetHuman-noorsaby's own words
I have noticed a few payments taken from my account from asda.com without any explanation. This has happened everytime I have made an Asda groceries Order. This time atleast **small payments have been taken mostly amount of *.** and payments of *.**£, *.**£ and *.**£. this is very alarming because these payments are besides the payment I made for my grocery order.**I feel unhappy with this and a kind of breach in my bank account safety.**I would be really grateful if you could explain the reason behind this and compensate for the inconvenience and stress it has caused me.**Your sincerely,**Mrs Khan

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Asda

Customer service issue
Reported by GetHuman-noorsaby
May 19th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1704 others
0 customers following this

Timeline

GetHuman-noorsaby started working on this issue
May 19th, 2020 8:33pm
GetHuman-noorsaby indicated the issue is not fixed yet.
May 20th, 2020 9:17am
GetHuman-noorsaby indicated the issue is not fixed yet.
May 21st, 2020 6:56pm
GetHuman-noorsaby indicated the issue is not fixed yet.
May 21st, 2020 9:19pm

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