Dear Sir or Madam, I note your comment regarding return of goods if you are not happy...

GetHuman-tony_ack's Complaint issue with Asda from May 2020

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The issue in GetHuman-tony_ack's own words
Dear Sir or Madam, I note your comment regarding return of goods if you are not happy. However, given the large order we placed it was almost impossible for us to check before returning home which is over ** miles away.**We were unhappy with the following:**Following goods were missing from the order:*I x cucumber** x Easy Baked Yeast*Following substitutions:*Granulated instead of Caster Sugar - not suitable substitute for baking*Over baked Snaps sweet Chilli: * x **g bags in place of *x ***g bags**I await your advice.**Yours**Tony Ackland***Sent from my iPad**On * May ****, at **:**, ASDA Customer Services ******@***.com* wrote:****ASDA Logo**Order Number:*************Collection Date:*** May **** **:** AM-**:** AM*Collection Address:*Wheatley Superstore, London Road, Oxford,*Delivery Note*Hi Anthony, **Your order has been picked and is being prepared for collection. Your order details are listed below. Visit your order detail page for updates on your order. **If you're unhappy with any of your products simply hand them back to the collection colleague for a full refund.

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Asda

Complaint issue
Reported by GetHuman-tony_ack
May 7th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1600 others
0 customers following this

Timeline

GetHuman-tony_ack started working on this issue
May 7th 6:48pm

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