I ordered a christmas present for a friend but was given a substitute that i wasn’t mad...

GetHuman4137341's Complaint issue with Asda from December 2019

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Order number, Billing address, and Email address on the account (if applicable)
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4137341's own words
I ordered a christmas present for a friend but was given a substitute that i wasn’t made aware of until day of delivery and that came in terrible condition and is not fit for purpose, i have been in hospital so was unable to address the issue until yesterday when i tried to send two emails which neither sent* were replied to! I have images of the damage and can provide them if necessary.

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Asda

Complaint issue
Reported by GetHuman4137341
Dec 22nd, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 274 others
0 customers following this

Timeline

GetHuman4137341 started working on this issue
Dec 22nd, 2019 1:30pm

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