I had a collection slot booked for Monday I came in good time to leyton asda sat in a c...
GetHuman3780840's Complaint issue with Asda from October 2019
Help with my Asda issue
Before contacting them, items GetHuman3780840 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3780840's own words
I had a collection slot booked for Monday I came in good time to leyton asda sat in a cab waiting while the workers came out for cigarettes chats and still no groceries after a hour of waiting I had to leave to go get me daughter from school so the order had to be cancelled I left at * my collection time was between ** and * so u can see they clearly had no intention of bringing my groceries now I'm waiting for my ** pounds there telling me they sent it back to the bank the bank is saying there's a pending transaction for one pence from asda nothing more so where is my money??? I'm going to seek legal advice today because this is ridiculous I got to wait until you feel like to refund me after I waited over a hour in a cab for shopping that never came out I had to pay for that cab this kind of customer service is unacceptable I got kids to feed how can a customer wait outside for a hour
GetHuman3780840 did not yet indicate what Asda should do to make this right.
I have an issue with Asda too
How GetHuman3780840 fixed the problem
We are waiting for GetHuman3780840 to fix the problem and share the solution with the rest of us customers.
Please help with my Asda issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.