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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1478042's own words
Click and collect booked for * and received at *.**.**Got to Clacton store at * said order ready being processed then another car came after us and was served first we were told couldn’t put all the food on one trolley. Then waited till *.** called the help number told couldn’t find order was annoyed as was told coming I had * children in car! Then got to *.** and somebody decided to come out to me sarah who was very helpful as no one else seemed to bother they hadn’t completed my order so she ran around and collected items not done. I eventually got my order at *.** which is extremely unacceptable no one wanted to help sarah who you could see was struggling! Attached copy of confirmed order as you see from time was done at*.**!
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