Just read an article that Ancestry is suppressing info of enslaved ancestors due to ‘ot...

GetHuman-ffrazier's customer service issue with Ancestry.com from May 2019

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The issue in GetHuman-ffrazier's own words
Just read an article that Ancestry is suppressing info of enslaved ancestors due to ‘others’ displeasure of having this info known. This means those of us having enslaved ancestors are denied this info. Until I find another replacement for Ancestry, I & others should NOT have to pay for FULL membership. Since we are limited to this & who knows what else in your database. Another example of whitewashing!! It’s hard enough finding this info w*o it being suppressed when available, and then being charged FULL membership for this limited access. I expect to only have to pay **-**% less for being denied for who knows how long for this info!! . . .Thanks!!
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Ancestry.com

Customer service issue
Reported by GetHuman-ffrazier
May 19th, 2019 - a mon ago
I have an issue with Ancestry.com too
Not resolved
Seen by 2 customers so far
Similar issue to 4386 others
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Timeline
GetHuman-ffrazier started working on this issue
May 19th 1:09am