If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-tpurso's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tpurso may need:
Account holder name, Billing address, Email address on account, and Your birthday
The issue in GetHuman-tpurso's own words
Actually I just have a very simple question my cousin just sent this as a gift to my mother who is ** years old and they're asking me to follow through with it I'm just wondering should it be here maiden name or her married name that I put on the participants name that's basically my only question other than that is after I register do I have a certain amount of time that I have to send in her results
GetHuman-tpurso did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman-tpurso fixed the problem
We are waiting for GetHuman-tpurso to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.