Hello,*i noticed a refund was made on our occunt and transaction was not done by us. is...

GetHuman-accr's customer service issue with American Express from August 2019

Help with my American Express issue
The issue in GetHuman-accr's own words
Hello,*i noticed a refund was made on our occunt and transaction was not done by us. is there a way we can get to know the clients refund were made to.
GetHuman-accr did not yet indicate what American Express should do to make this right.
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How GetHuman-accr fixed the problem
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American Express

Customer service issue
Reported by GetHuman-accr
Aug 20th, 2019 - 4 mos ago
I have an issue with American Express too
Fixed
Seen by 4 customers so far
Similar issue to 2195 others
0 customers following this
Items needed
Full card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-accr started working on this issue
Aug 20th 11:05am
GetHuman-accr indicated the issue is not fixed yet.
Aug 20th 3:40pm
GetHuman-accr confirmed the issue is fixed. Hooray!
Aug 23rd 11:15am