How Do I Update My Mailing Address on My American Express Account?

American Express provides a variety of financial services to corporations, small businesses, consumers and travelers. It is one of the largest and most popular financial service corporations in the world, best-known for its Green, Gold and Platinum charge cards. If you use American Express' financial services, you can update your mailing address online by following a few simple steps.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

American Express is a multinational corporation that provides a variety of financial services to corporations, small businesses, consumers and travelers. Its services include issuing credit cards, business credit cards, prepaid cards, savings accounts, corporate programs and gift cards. It is the fourth-largest card network in the world based on purchase volume and the number of cards in circulation.

American Express was ranked at number nine of Fortune Magazine's Fortune List of the Top 100 Companies to Work for in 2020. In 2017, Forbes named it the 23rd most valuable brand in the world and top ranking in financial services. It is the most popular credit card in 23 countries across the globe, including the United States and the United Kingdom.

American Express is best known for its Green, Gold and Platinum charge cards. It also has co-branded credit cards with many popular high-end hotels, retailers and airlines. The American Express Publishing Corporation published magazines such as Food & Wine, Executive Travel, Departures, Black Ink, and Travel + Leisure before they were bought by Time Inc.

If you use any of American Express' financial services, you can manage your account on its online platform. When you sign in with your user ID and password, you can also update your contact information, such as your mailing address, email address and phone number.

If you want to update your mailing address for any of your American Express cards online, follow these simple steps:

Update Your Mailing Address

Step one: Go to the American Express website and log into your account.

Step two: Click on Profile and Preferences and then click Contact Details.

Step three: Update your address.

If you have more than one card, you'll need to update your mailing address on each card that you own. Only Basic Card Members can update all addresses. If you're an Additional Card Member and need to update your address, contact American Express and a customer service representative will help you update your mailing address.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Update My Mailing Address on My American Express Account?

Why does GetHuman Write How-to Guides for American Express Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Express in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Update My Mailing Address on My American Express Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

American Express

Asked 3 years ago
Updated 2 years ago
Viewed 2,378,580 times
American Express
American Express update mailing address
update mailing address American Express
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!