How Do I Pay My Bill with American Express?

This article discusses the steps needed to pay your American Express credit card. In addition, it offers assistance with making a payment online, via phone, or through the mail. It also suggests reaching out to American Express if you need help.

Adam Goldkamp is the editor / author responsible for this content.
Nov 22, 2021

How Do I Pay My Bill With American Express?

American Express, a multinational credit card company, is a popular choice among consumers. There's a variety of ways to pay an American Express credit card bill. You can do this online, over the phone, or through the mail. If you require assistance, you can reach out to American Express.

Steps to Take to Pay Your American Express Credit Card Online

One of the easiest ways to pay your American Express credit card is to do so online.

1. Go to either the American Express website or the Amex app.

2. Log in using the username and password associated with your account.

3. Choose Bill Payments.

4. Choose your credit card.

5. From the Payment page, choose the amount you'd like to pay. You can pay the total new balance, the minimum amount due, or a fixed monthly amount.

6. It's important to note that you also have the option of setting up Autopay.

If you need help with these steps, reach out to American Express.

Steps to Take to Pay Your American Express Credit Card Over the Phone

You can make payments over the phone 24 hours a day. This is a free service.

Using the phone number located on your monthly statement or the back of your American Express credit card, call and speak to a customer service representative.

You'll need the following on hand before you call.

  • personal identification information
  • credit card number
  • the amount you wish to pay
  • bank information needed to make the payment

Steps to Take to Pay Your American Express Credit Card Via Mail

When sending a payment through the mail, be sure to mail it early enough to arrive on time to avoid a late fee.

If you have any questions or require assistance, reach out to American Express.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why does GetHuman Write How-to Guides for American Express Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Express in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Pay My Bill with American Express? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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